Pacific Cross adopts the Qantev platform across five APAC countries

Asia 21/03/2024 — Qantev, a leading provider of artificial intelligence solutions for the health & life insurance industry, is thrilled to announce a partnership with Pacific Cross, a premier international health and travel insurance group. This collaboration marks a significant milestone, as Qantev’s cutting-edge AI claims and fraud detection technologies will be implemented across five regional entities, enhancing Pacific Cross’s operational efficiency and customer service excellence.

A Leap Forward in the Health Insurance process

Under this partnership, Qantev’s state of the art AI algorithms will empower Pacific Cross with unparalleled insights into claims processing and fraud detection. This technological integration is set to transform the way Pacific Cross approaches claims management, offering faster, more accurate assessments and reducing the risk of fraudulent activities. The deployment across multiple countries (Hong Kong, Thailand, Philippines, Indonesia and Vietnam) underscores the scalability and adaptability of Qantev’s solutions to diverse markets and regulatory environments.

Enhancing Customer Experience and Operational Efficiency

“By embracing Qantev’s AI technology, we are significantly advancing our commitment to providing our clients with the highest standards of service,” said Dr. Wolfgang Droste, Group CEO of Pacific Cross. “This partnership not only strengthens our claims processing capabilities but also reinforces our dedication to combating fraud, ensuring a secure and trustworthy environment for our customers.”

Tarik Dadi, CEO of Qantev, commented on the partnership, “We are pleased to collaborate with Pacific Cross, leveraging their 65 years of experience in the insurance industry, to implement our AI solutions and support them in their transformation journey. This partnership underscores our dedication to using technology to enhance the insurance sector, focusing on streamlining operations and elevating the level of customer satisfaction.”

About Qantev

Qantev is a leading technology company specializing in artificial intelligence solutions for the health & life insurance sector. With a focus on claims management and fraud detection, Qantev empowers insurers to optimize their operations and deliver exceptional service to their customers.

For more information about Qantev, its AI solutions, and its impact on the insurance industry, please visit www.qantev.com

About Pacific Cross

Pacific Cross is a distinguished provider of health and travel insurance, offering comprehensive coverage to clients across the globe. With a history of excellence and a commitment to innovation, Pacific Cross ensures peace of mind for travelers and its more than 1 million health insurance clients.

To learn more about Pacific Cross and its range of international health and travel insurance products, please visit www.pacificcross.com

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