Data acquisition for an insurer in Thailand

Qantev helps one of the top 3 insurer in Thailand to leverage their data to deliver high impact insights to their operations

This insurer, a prominent player in Thailand's insurance market, focuses on offering innovative and customer-centric solutions. Known for its digital-first approach, the company aims to simplify insurance processes and enhance user experience. It provides a range of products, including life, health, and critical illness coverage, tailored to meet diverse needs. With a commitment to transparency and customer engagement, this insurer leverages technology to streamline services and ensure accessibility. It stands out for its vibrant branding and dedication to transforming the perception of insurance from a necessity to a desirable and empowering choice for individuals and families.

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The insurer realized that without clean data it was challenging to define proactive strategies on the market. Since claims data were manually inputted, it cost them a lot of time.

• 90% of claims manually processed
• 18h for manual data entry processing on each claim  

The insurer has chosen to adopt the Qantev platform to overcome their challenges. The platform was deployed within their ecosystem in less than 6 months.

• Adopted Qantev's Data Acquisition module

A clear reduction in data processing times enable the insurer to redeploy employees to higher value tasks instead of manual input, also enabling them cleaner data to define proactive strategies.

• Data processing reduced to 1h
• Clean, digitized and real-time data in their systems